Catch documentation gaps
before they delay revenue.
PacketIQ helps restoration office teams identify unresolved follow-up and next steps so claim files move to billing faster.
AI-powered readiness scoring. Works alongside Encircle, QuickBooks, Xactimate, and more.
Jobs
12 active jobs across your workspace
3
5
4
Why PacketIQ
Move jobs from documented to billable, faster
Restoration teams already have tools for documentation and estimating. PacketIQ adds the office-side action layer that helps teams catch gaps earlier, reduce billing delays, and move jobs forward with less back-and-forth.
AI-powered readiness scoring
PacketIQ analyzes every job and assigns a billing-readiness score. You see exactly what’s holding each file back — not a vague status, a specific list.
Automatic blocker detection
Missing work auth? Unsigned change order? Adjuster follow-up waiting on a response? PacketIQ detects these blockers and tells you what to do about each one.
Smart draft generation
Generate adjuster follow-ups, customer updates, or internal billing notes in one click. Each draft is specific to the job, not a generic template.
Connected to the systems you already use
Encircle, QuickBooks, Xactimate, PSA — PacketIQ pulls data from the tools your team already works in, so nothing gets re-entered.
AI-Powered Analysis
Every job scored, every blocker
surfaced automatically
PacketIQ analyzes your job files, scores billing readiness, detects specific blockers, and recommends the next action. No guesswork.
Billing Readiness
At Risk
Detected Blockers
Missing work authorization
No signed work auth found in uploaded documents
Adjuster follow-up pending
Supplement request sent 6 days ago, no response logged
Suggested Next Action
Send adjuster follow-up re: outstanding supplement request
Readiness Scoring
0–100 score for every job, updated with each sync
Blocker Detection
17 deterministic checks catch issues AI alone could miss
Quality Controls
Every AI output is verified before reaching your team
Connected Systems
Works alongside the tools
your team already uses
PacketIQ pulls data from the systems your team works in every day. No duplicate data entry. No switching between tools to check status. Your data stays current automatically where possible, and PacketIQ gently reminds you to refresh where it can't.
Encircle
LiveClaims, notes, media, and field documentation
QuickBooks Online
Coming soonInvoices, estimates, payments, and customers
PSA
Coming soonOffice-side project status and workflow data
Xactimate
Coming soonEstimate and assignment activity
PacketIQ never changes data in your connected systems. It reads what it needs to keep your billing view current.
How it works
A simpler way to move jobs
from documented to billable
PacketIQ fits into the workflows restoration teams already have and helps office staff see what's missing, what's unresolved, and what needs to happen next before billing gets delayed.
Import jobs automatically
Connect systems like Encircle and bring job data into PacketIQ without manual re-entry. Documents, photos, and notes come along for the ride.
Catch gaps early
PacketIQ highlights missing documentation, unresolved follow-up, and billing-readiness issues before they cause delays.
Take the next step faster
Generate the next adjuster, customer, or internal action and keep the office workflow moving. Every output is reviewed before sending.
Early customers get guided first-time setup with a PacketIQ specialist.
In Practice
From stuck to billable
Here's what happens when PacketIQ catches a gap before your team does.
Garcia Fire Damage imported from Encircle
Team reviews estimate, starts work
Supplement sent to adjuster
No one notices adjuster hasn't responded
Office admin finds the gap manually
Follow-up sent, 2+ weeks delayed
Garcia Fire Damage imported from Encircle
PacketIQ scores readiness at 64/100
Supplement sent to adjuster
PacketIQ flags: no adjuster response logged
Draft follow-up generated, reviewed, sent
Adjuster responds, job moves to billing
Result: file moves to billing 10 days faster with less manual chasing.
Built for sensitive job files
and office workflows
Restoration documentation includes personally identifiable information, insurance details, and financial records. PacketIQ is designed with that responsibility in mind.
Human-reviewed outputs
Every AI-generated draft is presented for your team to review and approve. Nothing is sent or modified automatically.
Workspace-scoped access
Every query is scoped to your workspace. Your job files and data are never visible to other accounts.
Encrypted infrastructure
Integration credentials are stored server-side and encrypted. Business-grade infrastructure handles your data with care.
Works alongside existing systems
PacketIQ connects to your current tools without replacing them. Your documentation workflow stays intact.
Looking for a cleaner way
to get jobs ready to bill?
PacketIQ is currently in private pilot with select restoration offices. Request access and we'll be in touch within one business day.
No commitment required. We'll walk you through setup.